Shipping/Returns

Shipping

I use the Irish national postal service An Post for all orders, using either standard (no tracking) or registered post, as selected at check out. I offer Free Shipping worldwide on all orders over €50, and for this I use standard post. If you require tracking please select Registered Post at checkout. 

I aim to ship your order within 3-5 days of receiving it, and will send you a notification when your order has been dispatched. If you require something in a hurry please contact me directly before making your purchase and I can advise as to how quickly I can ship. 

Delivery times vary from country to country. Within Ireland delivery usually takes 2-3 days, UK 3-5 days, EU 5-7 days, and the rest of the world anything from 7-30 days, depending on the efficiency of your local postal service. These times are guideline only, if you want to be able to track your order please select Registered Shipping. 

I include a handwritten thank you card with every order - if you are sending a gift feel free to include a message at checkout and I will write a card to accompany the gift.

 

Returns

If you are unhappy with your purchase for any reason, I offer a full refund within 30 days of purchase for all online orders, excluding postage. If you would like to return an item, please contact me on rowenasheen@gmail.com, and return your item in it’s original packaging to: